Frequently Asked Questions
Common questions
Below are some common questions we hear from families in Dubbo and surrounding areas.
This can be an overwhelming and emotional time, but there are a few key steps that can help you begin navigating the process. The first step is typically to contact a doctor or emergency services to legally confirm the death, especially if it occurred at home or unexpectedly. Once this has been done, a funeral director can help guide you through the next steps, including transferring your loved one into care.
Absolutely. We’re experienced in providing multicultural services, including those for Aboriginal, Catholic, Anglican and many other faiths and cultural backgrounds. We’ll work closely with you to ensure the service honours your family’s traditions and values.
Yes, we believe every life is unique and deserves a personalised farewell. You can choose meaningful music and readings that reflect your loved one’s personality and values. Our chapel is available for both traditional and contemporary services, or we can help you plan a service at a location that feels right for you. We can also assist with thoughtful personal touches, such as displaying photos, cherished items, or memory boards.
Funeral costs can vary depending on the type of service, the coffin or urn selected and other personal choices. We offer transparent pricing and a range of options to suit different budgets. We’re happy to provide a detailed quote with no obligation. We can also discuss any financial support that may be available to you.
We offer a wide selection of headstones, coffins and urns to create a lasting tribute to your loved one. Our experienced team can help you choose a design that reflects their personality and your family’s wishes.
While Dubbo, NSW, is our home base, we proudly serve families throughout the region. In addition to Dubbo, we offer funeral services to families in Gilgandra and surrounding areas. If you’re outside these areas, please contact us to discuss how we can assist.
Cant find an answer?
General Information
A Funeral is a service that provides a formal structure for honoring the deceased and celebrating their unique impact on the world. These gatherings allow loved ones to express their grief openly, pay their respects, and begin the process of healing in a supportive environment.
Yes. A licensed funeral director provides the expert care and logistical support necessary to manage a loved one’s final arrangements. Beyond meeting health and legal mandates, we serve as dedicated guides – handling the practical details and administrative burdens so that you can focus on being with your family and honoring your loved one’s memory.
We recommend reaching out to us as soon as you feel able. This allows us to start supporting your family from the very beginning. We can help clarify the next steps and ensure that all the practical details are taken care of, so you can focus on being with your family and remembering your loved one.
Choosing between burial and cremation is a deeply personal decision. Burial typically involves a dedicated place of rest within a cemetery, providing a physical location for family to visit. Cremation is a process that reduces remains to ashes, offering flexibility for a final resting place – whether that be an urn, a memorial garden, or a special place of significance. Often, this choice is guided by family traditions, personal beliefs, or the specific wishes of your loved one.
There are a huge variety of religions and cultures in Australia, each with their own method of grieving and commemorating those who have passed. Here at Shakespeare funerals, we assure you that your cultural, religious and personal beliefs and customs are respected and valued. We offer flexibility and diversity the delivery of unique, personalised, traditional and non-traditional services.
While customs and views on the practice vary by culture, embalming is a helpful process performed by licensed professionals to preserve your loved one for transport or vault burial, while also gently restoring their appearance for a more peaceful viewing experience.